Diaper Bag - Nylon Brown

We handle every order with precision from the moment it is placed. Our fulfilment process generally takes 1–4 business days, giving us enough time to check product quality, pack items securely, and prepare them for dispatch.

Delivery usually takes 3 to 14 days after your parcel has left our facility. Timelines may vary depending on courier networks and local handling, but we strive to ensure your order reaches you as efficiently as possible. A dispatch email will be sent once your order is on its way, including tracking information so you can monitor the journey.

What we show on our website is always available. We operate with active stock only, which means every item listed is ready to be shipped without backorders or delays. This commitment allows us to provide a reliable and transparent shopping experience.

Behind the scenes, we strengthen our operations through a partnership with Best Logistics, a trusted third-party logistics provider in China. Their global expertise allows us to maintain a consistent supply flow, ensuring that items remain available and fulfilment runs smoothly.

We understand that sometimes a purchase may not be quite right. That’s why we offer a 30-day return period, starting from the date you receive your order.

To arrange a return, simply email us at info@dozerst.com. In your message, please include your full name, order number, the item(s) you would like to return, and a short explanation of your request.
Our team will review your details and provide you with a prepaid return label so that you can send the parcel back free of charge. Please make sure the label is securely attached before posting your parcel.

For Australian customers, returns can be sent to:
UPS Access Point
50 Queen Street
Melbourne VIC 3000
Australia

For our origin facility, returns may also be directed to:
Royal Mail Delivery Office
60 Market Street
London EC1A 7BT
United Kingdom

Once your parcel is received, it will be inspected by our team. Approved returns are refunded promptly to your original payment method, or exchanged if requested. You’ll receive updates by email throughout the process so you know exactly when your refund or exchange is completed.

We aim to make this process straightforward and stress-free. If you ever need help, our customer support team is ready to assist and guide you step by step.